TERMS AND CONDITIONS OF SALE

  1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Harrison Consulting, LLC reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Harrison Consulting, LLC will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than sixty (60) days after the due payment date, Harrison Consulting, LLC reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  4. Pre-paid packs of Hours expire 12 months from the signing date.
  5. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Harrison Consulting, LLC become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Harrison Consulting, LLC in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  6. Harrison Consulting, LLC undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Harrison Consulting, LLC cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  7. In order for it to be admissible, Harrison Consulting, LLC must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  8. All our contractual relations will be governed exclusively by United States law.

On Site Meeting Booking Terms:

  1. Booking Fee: A booking fee applies to cover local travel expenses and on-site time. For clients with an active pre-paid pack of hours, the total duration of the trip will not be double-billed, though non-billable timesheet entries will be made for reconciliation and analytics purposes.
  2. Extended On-Site Visits: If the total time on-site exceeds one and a half hours, Harrison Consulting, LLC reserves the right to invoice for the additional time at the current non-discounted hourly rate, billed in quarter-hour increments.
  3. Availability: On-site visits are available upon request only for local customers within approximately 30 miles of Elkhart, Indiana. These visits may include coordination, training, device installation, or other on-site services.
  4. Cancellation: Clients may cancel within 12 hours of the event for a full refund of the amount paid. If Harrison Consulting, LLC is unable to attend the meeting, the client may request a refund.